Terms of service

Overview

This website is operated by PetalVoid. Throughout the site, the terms “we”, “us” and “our” refer to PetalVoid.

By visiting our website or purchasing something from us, you agree to these Terms of Service.

Products

We do our best to display our products, colors, sizes and descriptions as accurately as possible. However, colors may appear slightly different depending on your screen or device.

We reserve the right to update, change or discontinue products at any time.

Prices and payment

All prices are shown in the currency displayed at checkout. Prices may change without notice.

Payment must be completed before an order is processed. We accept the payment methods shown at checkout.

Order confirmation

After placing an order, you will receive an order confirmation by email. If we are unable to process your order, we will contact you as soon as possible.

Shipping and delivery

Shipping times and costs are shown in our Shipping Policy and during checkout. Delivery times are estimates and may vary due to carrier delays, customs, holidays or other circumstances outside of our control.

For orders outside the European Union, import duties, taxes or customs fees may apply. These costs are the responsibility of the customer.

Returns and refunds

Returns and refunds are handled according to our Return & Refund Policy. Customers may have the right to return their order within 14 days after receiving it, subject to the conditions in our policy.

Incorrect information

You are responsible for providing accurate order, shipping and contact information. If you notice an error after placing an order, please contact us as soon as possible.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Intellectual property

All content on this website, including text, images, graphics, logos, product designs and branding, belongs to PetalVoid or its content suppliers and may not be copied, reproduced or used without permission.

Limitation of liability

We are not liable for indirect, incidental or consequential damages resulting from the use of our website, products or services, except where liability cannot be excluded by law.

Our products must be used responsibly and according to their intended purpose.

Third-party services

Our store is hosted on Shopify. We may also use third-party services for payments, shipping, analytics, marketing or customer support. These third parties may have their own terms and policies.

Changes to these Terms

We may update these Terms of Service from time to time. The latest version will always be available on this page.

Contact

If you have any questions about these Terms of Service, please contact us at:

PetalVoid
Email: [info@petalvoid.com]
Website: www.petalvoid.com